In-person and video loss adjustments

We execute an agile and quality loss adjustment on-site, with full traceability and transparency through our digital and mobility tools.

• Implementation of the on-site damage assessment.
• Rapid and automatic assignment of loss adjusters.
• Use of digital and mobility tools to obtain information and results on site in real time.
• Process control and traceability.
• Immediate and transparent access to information.

Reliable and swift claim monitoring carried out trough technical analysis of documentation and data contrast. We offer a quality and agile service with significant cost reduction.

• Minimisation of fraud and associated costs.
• Improvement of claim control.
• Saving time during the compensation process.
• Preparation of survey reports based on analysis of the documented invoices provided to the insurer.

Online claim adjustments, simple and immediate, with the use of the smartphone camera. This service increases customer satisfaction and saves on time and cost for the insurance company.

• Real-time adjuster’s reports via the mobile phone of the insured party, the repairer or the injured party without installing any app.
• Reduction of time and associated costs.
• Rapid and automatic assignment of experts or repairers.
• Improves policy holder satisfaction.
• Available to the insured party without an appointment.

Online advice and management of incidents during claims proceedings and / or repairs with our remote video communication tool (CoP). Via a video call, an expert will advise the affected party on the causes and circumstances of the incident, a basic assessment of the visible damage and the best way to carry out repairs.

• Advice on expert proceedings and / or repair of claims.
• Real-time expert reports via video call.
• Reduction of time and associated costs.
• Rapid and automatic assignment of experts.
• Improves policy holder satisfaction.